Client Login
Please enter your Client Log-in user name and password for access to the Special Client Booking Facility.
Cancellations
If you wish to cancel your booking, please enter the Booking Reference Number and your last name.
Room Assignments
Please assign your guests to their rooms. Nominate their names to each room.
| Room | Adults | Children |
|---|
You have nominated multiple rooms; please note that the arrival/departure dates and payment details must be the same for all rooms.
If these details are different, please consider separate bookings.
The right Property Manager
Selecting the right Property Manager
Your Property Manager can make the difference between a good and bad investment.
1. Cost
- Do your homework- find out exactly what other costs you will be paying
2. Attitude
- How informed are staff about the Property Management procedures?
- Do they represent a professional image?
- Can they answer all your questions without hesitation?
- How courteous and friendly are they towards you?
3. Experience
- How many years has the Property Manager been working in this field
- This relates to the Property Manager not the agency
- Dealing with a large brand name does not mean their service will be better
4. Get Personal
- Find out exactly who your Property Manager will be
- This is someone who you will be in contact with on a regular basis
- Ensure the agency can guarantee you a dedicated Property Manager
- Ask if the director/owner of the agency is involved in the day to day management
- How ready-available are they?
- Customer service is key in assuring a long-standing business relationship
5. Proper preparation
- Investment properties are supposed to help you make money, not cost money
- Ask for current restimonals and how long they have been customers
If you are looking for Property Manager on the Gold Coast-
or would like some general advice please feel welcome to contact us on kylie@coastalholidayrentals.com.au